This report examines the effects of changing social care models, evolving user needs, and the increased use of digital tools and technologies on the skills and training needs of workers in social care services.

The guide aims to assist the Republic of Armenia and the Republic of Tajikistan to build up integrated case management.

These instructions have been drafted based on the specific request of the Armenian Ministry of Labour and Social Affairs within the project “Improving coordination of social protection and employment service delivery in Armenia and Tajikistan” and aim to assist the implementation of new processes for integrated policy approaches in Armenia.

This working paper uses longitudinal data from 1960 to 2010 from 19 developed democracies to evaluate the relationship between the changing dynamics of two different trade union power resources characteristics, i.e., associational and institutional powers, and the extent to which they relate to the socio-economic rights policy for foreign workers.

By use of the data collected through the InCARE survey, this report offers insights into informal carers’ general assessment and experienced barriers regarding the accessibility, affordability, and quality of LTC services and general practitioners (GPs) in Europe.