This report examines the effects of changing social care models, evolving user needs, and the increased use of digital tools and technologies on the skills and training needs of workers in social care services. As care models and user needs evolve, so must the skills and training of the workforce. This is especially important to ensure safe and healthy working conditions for carers in the full range of settings where care is provided. The report emphasizes the importance of social partners and collective bargaining in ensuring safe and healthy working conditions and managing the changing job profiles.
