Kosovo: Support for better social services for the most vulnerable groups
 


April 2017 - September 2019

Contact: Rahel Kahlert

Background
In 2009, the responsibility for delivery of social and family services was transferred from the central government to the municipalities. To support the process of decentralization, a strategy was developed in 2012 to be implemented in 2013–2017.

Objectives
The overall objective of the project is to contribute to the effective transformation of the social service system in Kosovo - focusing on improved quality, availability and sustainability of local social and community-based service delivery for children and vulnerable people living at social risk. Central, municipal and non-state actors including NGOs and social enterprises will engage collaboratively in community-based social service delivery. Municipalities will implement local action plans, with the support of licensed social service providers, and allocate resources for their realization.

Methods
  • Develop a capacity advancement system to train stakeholders in effectively supporting the transformation process
  • Provide technical assistance for the establishment of sustainable partnerships and increased capacity for community-based social service delivery
  • Provide financial support to social service providers including day care and home care services


Activities/Milestones
The European Centre leads or participates in the following tasks:
  • A situational analysis of social service provision to the vulnerable and at risk at the municipal level:
    • Research the type and availability of social services compared to beneficiaries’ needs (“social space map”)
    • Review the legal and fiscal frameworks for community-based services
    • Assess capacities and challenges of social service providers
  • Establish a tripartite stakeholder participatory forum to support the transformation process
    • Organize workshops and conferences
    • Coach and monitor action plan development
  • Develop the capacity of various stakeholders through:
    • The development of generic and specific social service training modules (Training of Trainers)
    • The development of models on utilization of new financial, budgeting
    • advocacy
  • Develop a functional monitoring & evaluation (M&E) model
    • Develop and implement an M&E training module
    • Provide guidance and mentorship
    • Develop a policy brief
Project partners
  • Save the Children Sweden
  • Save the Children International Kosovo Office
  • European Centre for Social Welfare Policy and Research, Austria


Project co-ordinator: Rahel Kahlert
Project team at the EC: Rahel Kahlert, Sonila Danaj, Stefania Ilinca, Günter Stummvoll
External project co-ordinator: Trim Kabashi, Save the Children Kosovo, trim.kabashi@savethechildren.org
Funded by: European Union Office in Kosovo, SIDA Sweden
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An EU funded project managed by the European Union Office in Kosovo