Quality management by result-oriented indicators - Final Conference
Towards benchmarking in residential care for older people
 


03 - 04 November 2010, Brussels, Belgium

Contact: Andrea Hovenier

Background and Aims
The European Centre for Social Welfare Policy and Research in cooperation with The North Rhine-Westphalia Government Offices in Düsseldorf and Brussels organises the final conference of the project "Quality management by result-oriented indicators - Towards benchmarking in residential care for older people" which will take place at the Committee of the Regions conference facilities in Brussels and the participation of about 150 experts and policy-makers from all EU Member States is expected.

The European Centre for Social Welfare Policy and Research has been the Coordinator of the project, in cooperation with the Ministry of Labour, Health and Social Affairs of North Rhine-Westphalia, the University of Dortmund, Vilans (Netherlands), City University London and E-Qalin GmbH. The project is co-funded under the Progress programme of the European Commission's DG Employment, Social Affairs and Equal Opportunities and runs from December 2008 till December 2010. The main objective of the project has been the construction of an international framework of standards including a conceptual analysis for quality of life and a set of result-oriented indicators to define, measure and assess quality in residential care for older people. The Final Conference will serve mainly as a platform to disseminate and discuss the obtained results of the project.

Downloads/Presentations:
Project head EC: Flip Maas
Project team EC: Frédérique Hoffmann, Flip Maas, Ricardo Rodrigues, Andrea Hovenier
Financed by: European Commission, DG Employment, Social Affairs and Equal Opportunities; PROGRESS programme


Downloads
Progress Conference - Agenda
pdf, 316 KB, 2010-11-16

Commentary by David Challis
pdf, 238 KB, 2010-11-30